Since this policy may change over time as we modify or expand our services, we suggest that you check back from time to time in order understand how we treat your information.
WHAT PERSONALLY IDENTIFIABLE INFORMATION IS COLLECTED
This web site's various registration forms require users to give us contact information (such as name, address, email address, and telephone number). Certain other information, such as demographic information and responses to market surveys may be collected by us during the registration process. In addition, when purchasing products, programs and services through this web site, we will collect financial information, such as credit card information. Not all information is required to be provided (required items will be clearly noted), but if you should choose to withhold any requested information, you may not be eligible to participate in or receive full benefit from all products, programs and services on the web site. In addition, when you purchase products, programs and services, we may collect financial information from you (such as credit card numbers). As in any transaction, when you purchase products or make a donation by credit card, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction. We will not otherwise provide any personal data to your credit card company without your permission. We and our technical and fulfillment agents, partners and consultants follow carefully proscribed procedures to safeguard credit card data in connection with your transactions and adhere to certain legal requirements. We do not store any credit card, debit card or PayPal information on our web site.
We also use your internet protocol ("IP") address to help diagnose problems with our server, and to administer our web site. Your IP address is also used to help identify you and your shopping cart and to gather broad demographic information.
HOW INFORMATION IS USED AND WITH WHOM IT IS SHARED
We use your personally identifiable information to enhance this web site and to personalize your experience. We use customer contact information from various registration forms to send the user information about our products and services and promotional material from some of our partners and affiliates. The customer's contact information is also used to contact the visitor when necessary. We will not sell or share your contact information to other companies who may want to contact our visitors.
We also may run contests on our site in which we ask visitors for contact information (like their email address), financial information (like their account or credit card numbers), and demographic information (like their zip code, age, or income level). We use contact data from our contests to send users information about our company and promotional material from some other companies with whom we do business. The customer's contact information is also used to contact the visitor when necessary and shared or sold with other companies who may want to contact our visitors.
Financial information that is collected from our users may be used to check a users' qualifications for registration and bill the user for products and services. We will not sell your financial information to third parties. This web site also supplements the information that you provide with information that is received from third parties.
We may also collect and report to third parties (such as affiliates, content and service providers and advertisers) aggregated information from this web site. For example, we may aggregate and report to third parties that X people purchased a particular product during a month, or that Y% of visitors to this web site are between the ages 25-34.
HOW DOES CUSTOMER SERVICE USE YOUR PERSONAL INFORMATION?
Some services may offer support and technical assistance through customer service centers via telephone, online chat, or e-mail. Whenever you communicate with customer service, you do so with the understanding that an operator may view and make changes to the information in your User Account in order to provide the assistance that you need.
HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION?
You may unsubscribe to any of our online email updates by following the unsubscribe instructions in the body of any email message. We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us by mail for up to 60 days due to printing and mailing schedules, and up to 10 days for email.
This site contains links to other sites. We are not responsible for the privacy practices or the contents of such web sites. Third parties may collect information about you when you view and/or click on their advertising, and we do not control the collection of this information.
You must be 18 years or older to use this Web site, and therefore we do not intend to collect personally identifiable information from children under age 18. If you are under age 18, please ask your parent before sending any information to our site or anyone else online. Have your parent to contact us as indicated below in order to provide us with prior written consent. We will not intentionally use personal information from or send marketing communications to children under age 13 without prior parental consent.
LEGALLY REQUIRED DISCLOSURES
We may be required, by applicable law, subpoena, court order or other legal process to disclose your personally identifiable information, and it is our policy to comply with any such requirements.
VISITORS OUTSIDE THE UNITED STATES
Our Website and the servers that make this Website available worldwide are located in the United States. The Internet laws in the United States govern all matters relating to this Website. Any information you provide in subscribing to our Website or registering or ordering at our Website will be transferred to the United States. By visiting our Website and submitting information, you authorize this transfer, processing and use.
Conditions of Use, Notices, and Revisions
CONTACTING SPICE PHARM
If you have any questions about this privacy statement, the practices of this web site, or your dealings with this web site, you can contact us by email at firstname.lastname@example.org, or by mail at: Spice Pharm Inc., P.O. Box 2737, Sebastopol, CA 95473-2737.